Public attitudes towards train services
| Publisher: | Department for Transport |
| Published date: | 27 September 2012 |
| Type: | Release |
| Series: | Public attitudes to transport |
| Statistics topic: | Public attitudes, Rail |
Summary
This publication summarises adults’ experiences of, and attitudes towards, rail travel in the United Kingdom using questions asked on the Office for National Statistics Opinions omnibus survey in April 2012. It covers:
- short distance rail journeys of less than 50 miles and long distance rail journeys of more than 50 miles;
- the accessibility of railway stations;
- the frequency and purpose of rail journeys;
- how users and non-users rate and perceive rail services;
- whether experiences have met expectations;
- which features users most value;
- why non-users and infrequent users do not use services more often and what improvements would encourage them to use trains more often, and
- opinions on the number and range of train tickets available and their ratings of a number of ticket features.
Download the full release
- Public attitudes towards train services: results from the April 2012 Opinions Survey (PDF – 189 KB)
- Public attitudes towards train services: April 2012 questions (PDF – 77 KB)
Download the full release and all tables
- Public attitudes towards train services: April 2012 – all XLS tables (ZIP – 204 KB)
- Public attitudes towards train services: April 2012 – all CSV tables (ZIP – 23 KB)
Browse all statistical tables related to this series
Index sheet of all train services statistical tables (XLS – 20 KB)
Pre-release access list
The post holders given pre-release access for up to 24 hours prior to release.
- Pre-release access list (PDF – 11 KB)
- ONS Opinions survey
Background and technical information
Contact us
- rail.stats@dft.gsi.gov.uk
- Phone: 020 7944 6203
