Welsh Bus Passenger Survey, 2010: Bus Users with a Disability or Long Term Illness

This is the latest release of data from the Welsh Bus Passenger Survey 2010. The first release of data from the survey was published on 11th March 2011.

The key point from this latest release of data from the Welsh Bus Survey 2010 is that the results show a positive picture of users’ views of bus services in Wales. There is very little difference of opinion about bus services between disabled and other bus users.

The survey shows that:

• 81 per cent of disabled bus users are generally satisfied with the bus services they use.
• Almost three quarters, some 73 per cent, of disabled bus users are satisfied with their personal safety at the bus stop, with 84 per cent satisfied with their personal safety on the bus service itself.
• 90 per cent of disabled bus users are satisfied with the ease of getting on and off the bus service.
• 89 per cent of disabled bus users are satisfied with the length of time their journey took on the bus service.
• 89 per cent of disabled bus users are satisfied with the helpfulness and attitude of the driver of the bus.
• 90 per cent of disabled bus users are satisfied overall with the bus journey they were making when they were handed the survey form.

Contact

Tel: 029 2082 5062
E-mail: stats.transport@wales.gsi.gov.uk

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